Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2026

Introduction

Tron's Auto & Towing, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or service through our website
  • Contact us via phone, email, or contact form
  • Schedule a towing or roadside assistance service
  • Subscribe to our communications

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Vehicle information (make, model, year, license plate number)
  • Service location and destination addresses
  • Payment and billing information
  • Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our towing and roadside assistance services
  • Processing and fulfilling service requests
  • Communicating with you about your service requests and inquiries
  • Sending promotional and marketing communications (with your consent)
  • Improving our website and user experience
  • Analyzing usage patterns and trends
  • Complying with legal obligations
  • Protecting against fraud and unauthorized activity

Third-Party Access

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors and service providers who perform services on our behalf (e.g., payment processing, website hosting, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law, court order, or governmental regulation
  • Protection: To protect our rights, privacy, safety, or property, or that of others
  • Consent: With your explicit consent for other purposes

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Objection: Object to certain processing of your information
  • Portability: Request transfer of your information in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Tron's Auto & Towing, Inc.
435 S Range Rd
Cocoa, FL 32926
Phone: +1 706-218-2517
Email: info@towpathauto.com